Eetion Narcisse
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Recent activity by Eetion Narcisse-
On CloudLinux servers, EA-PHP 5.3 and lower are not selectable features in WHM's Feature Manager
Symptoms EA-PHP 5.3 and lower are not available in the WHM Feature Manager. Description When editing a feature list, even if earlier versions of EA-PHP are installed on the server, only EA-PHP 5...
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Can't install cPanel on CentOS 8
Symptoms When attempting to install cPanel on CentOS 8, an error is shown that indicates CentOS 8 is not supported: (ERROR): cPanel L.L.C does not support CentOS version 8 Description Our instal...
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Why doesn't JetBackup 5 have a shortcuts panel like JetBackup 4?
In JetBackup 4, a shortcuts panel can be seen from cPanel accounts: Replacing the previous panel, JetBackup 5 offers a single end-user interface accessible through the JetBackup 5 icon found under...
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Use Web Disk or FTPES/FTP-SSL to provide secure access for file upload/management without sharing cPanel login information
Introduction Let's say you've hired a developer to create a website and, while you would like the developer to upload their work to your server, you don't want to give them access to your cPanel ac...
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Does LiteSpeed offer bandwidth throttling?
Question Does LiteSpeed offer bandwidth throttling? Answer Yes. Similar to Apache's mod_bw, LiteSpeed offers bandwidth throttling. You can read more about it at the following location: https://ww...
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From WHM's Service Status screen, how is "Memory Used" calculated?
Question From WHM's Service Status screen, how is "Memory Used" calculated? Answer The value is calculated using the following formula:"Memory Used" = MemTotal - MemFree - Cached - Buffers And ...
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How to customize the welcome email for a new mail user
Introduction This article discusses how one might customize the welcome email for a new mail user. Procedure To customize the welcome email, the corresponding notification template will need to b...
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How to force Mailman to use SSL
Introduction By default, Mailman sends out links (e.g. initial invite to mailing lists) that are not secure as they use HTTP instead of HTTPS. You can change this per MailMan's documentation: 4.27....
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How to troubleshoot WP Toolkit
QuestionHow do you troubleshoot issues with the WP Toolkit? AnswerIf WP Toolkit shows errors on the screen or otherwise seems to be encountering an issue, reviewing the error logs can help to ident...
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cPanel and WHM access log syntax
Introduction The access logs, located at /usr/local/cpanel/logs/access_log, show information that may be useful to review in some circumstances as described in our article, How to interpret cPanel ...