SSL features not available in cPanel even though they're enabled in the feature list

Symptoms

The SSL/TLS application is not in a user's cPanel even though the relevant features are enabled.

Description

This issue occurs when the account has a feature list override that disabled the sslinstall and sslmanager features.

Workaround

1. Access the server's command line as the 'root' user via SSH or "Terminal" in WHM.
2. Use the API to disable the overrides.

   whmapi1 remove_override_features_for_user user='$username' features='["sslinstall","sslmanager"]'

   Please note that "$username" must be replaced with the cPanel user's username.

Additional resources

Add cPanel account feature list overrides 

Remove cPanel account feature list overrides