Virus Scanner in cPanel is stuck

Symptoms

The cPanel Virus Scanner shows an active scan, but the scan is no longer running.

Cause 

The issue is caused by the virus scan process being abruptly terminated, leaving cruft behind. The cruft indicates that the scan process is still running.

Resolution

1. Access the server via SSH or use the WHM or cPanel Terminal menus. 

   Note: This fix can be applied by root or the cPanel user.

2. Move these files aside with the following commands:

   # mv -v /home/username/.clamavconnector.pid{,.$(date +%s)}

   # mv -v /home/username/.clamavconnector.scan{,.$(date +%s)}

   # mv -v /home/username/.clamavconnector.status{,.$(date +%s)}

   Note: replace "username" with the cPanel account username in question.