Virus Scanner in cPanel is stuck

Symptoms

"Virus Scanner" shows an active scan, but the scan is no longer running.

Description 

The issue is caused by the virus scan process being terminated abruptly, which leaves cruft behind. The cruft indicates that the scan process is still running.

Workaround

1. Access the server's command line as the 'root' user via SSH or "Terminal" in WHM.
2. Move aside or delete the following files in the user's home directory.

   .clamavconnector.pid

   .clamavconnector.scan

   .clamavconnector.status