CloudLinux account restore - Failed to create the account: Hook denied creation of account: Invalid value for SPEED

Symptoms

When attempting to transfer an account to or restore an account on a CloudLinux server, you receive an error similar to the following.

Failed: Account Restore Failed: “Account failure: Failed to create the account: Hook denied creation of account: Invalid value for SPEED : 100.0% ”

Description

The error occurs when the package's CPU speed value is a decimal value instead of an integer.

Workaround

1. Access the server's command line as the 'root' user via SSH or "Terminal" in WHM.
2. Open /etc/container/ve.cfg in your preferred text editor.
3. Change any CPU limit values with a decimal to an integer.

   <cpu limit="100%"/>

4. Save the changes and exit the text editor.
5. Log into WHM as the ‘root’ user.
6. Navigate to "Home / Packages / Edit a Package."
7. Select the account's package.
8. Click the "Edit" button.
9. Scroll down to the "LVE Settings" section.
10. Change the "Speed Settings" value to an integer.
11. Click the "Save Changes" button.