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Unable to access cPanel/WHM in WP Squared when 2FA is enabled

Steven Sublett
  • Updated

Symptoms

2FA logins return the following page on login instead of sending the validation token request.

style_sheets.push(TEMPLATE_PATH _ 'styles.css'); 
style_sheets.push(TEMPLATE_PATH _ 'wp-blue-light-variables-default.css'); 
style_sheets.push(TEMPLATE_PATH _ 'wp-green-light-variables-default.css'); 
style_sheets.push(TEMPLATE_PATH _ 'wp-orange-light-variables-default.css'); 
style_sheets.push(TEMPLATE_PATH _ 'wp-teal-light-variables-default.css'); 
style_sheets.push(TEMPLATE_PATH _ 'wp-violet-light-variables-default.css'); 
scripts.push(TEMPLATE_PATH _ 'polyfills.js'); scripts.push(TEMPLATE_PATH _ 'main.js');

 

Description

When using 2FA in version 11.128.1.0, the login page doesn't return the validation token request. This causes the page not to finish loading but instead loads part of the template page.

We've opened an internal case for our development team to investigate this further. For reference, the case number is WPX-5670. Follow this article to receive an email notification when a solution is published in the product. 

 

Workaround

This issue has been resolved in the following version. Please update at your earliest convenience.

WP Squared Changelog

128.1.1

released on 2025-02-04

  • Fixed Case(s):
    • WPX-5670: Fix broken 2FA page not showing interface

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Comments

1 comment

Date Votes
  • Kyle Pinkley cPanel Staff

    Update: WPX-5670 is solved in the following WP Squared version(s) and newer:

    0

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