Mail routing broken after running ELevate

Symptoms

After upgrading your operating system using ELevate, entries are missing from /etc/localdomains and /etc/remotedomains causing email to not be received.

Cause

These files are not being restored to their original values after ELevate completes. The original /etc/localdomains and /etc/remotedomains files are backed up to /etc/localdomains.rpmsave and /etc/remotedomains.rpmsave respectively.

We've opened an internal case for our development team to investigate this further. For reference, the case number is CPANEL-46462. Follow this article to receive an email notification when a solution is published in the product.

Resolution

1. Log in to the server via SSH or WHM's Terminal as the root user

2. Copy the original files back into place by running the following commands:

   # cp -vp /etc/localdomains.rpmsave /etc/localdomains

   # cp -vp /etc/remotedomains.rpmsave /etc/remotedomains

Alternatively, you can regenerate the files by running the following command:

# /scripts/checkalldomainsmxs –yes