Updates on CloudLinux fail due to conflicts between criu-lve and and criu-libs

Symptoms

On servers using CloudLinux, the following error occurs during a cPanel update or when running /scripts/update-packages:

CONFIG_TEXT: [/usr/local/cpanel/scripts/update-packages] Error: Transaction test error:
[/usr/local/cpanel/scripts/update-packages]   file /usr/lib64/libcriu.so.2.0 from install of criu-lve-4.2-3.el9.x86_64 conflicts with file from package criu-libs-3.19-3.el9.x86_64
[/usr/local/cpanel/scripts/update-packages]
[/usr/local/cpanel/scripts/update-packages] (XID ewyqyn) “/usr/bin/yum” reported error code “1” when it ended:
E     [/usr/local/cpanel/scripts/update-packages] The “/usr/local/cpanel/scripts/update-packages” command (process 3916131) reported error number 1 when it ended.

Cause

This error occurs due to conflicts between the installed system criu package via the appstream repository and the criu-lve package provided by CloudLinux.

Resolution

1. Log in to the server via SSH or WHM's Terminal as the root user

2. Run the following command to remove the criu package installed from the appstream repository:

   # rpm -e --justdb --nodeps criu