Symptoms
If you attempt to upgrade MySQL/MariaDB version from WHM and you have version locked the packages, the upgrade process uninstalls the actual packages and is not able to install the new ones, rendering the MySQL service down.
Cause
MySQL/MariaDB is uninstalled, and the upgrade cannot take place if packages are version locked.
We've opened an internal case for our development team to investigate this further. For reference, the case number is CPANEL-47555. Follow this article to receive an email notification when a solution is published in the product.
Resolution
Note: Please note that updating MySQL/MariaDB from the WHM UI will automatically remove the version lock
- Remove the version lock
-
Install the server package, depending on the server version you have:
# yum install mysql-community-server
# yum install MariaDB-server
- Check the service to be up and running
- Perform the upgrade again
The following article explains how to check your version locked packages and how to remove the lock:
Comments
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Update: CPANEL-47555 is solved in the following cPanel & WHM version(s) and newer:
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