Symptoms
WIth the SolusVM cPanel Installation template, you may find that the installation is unable to complete.
Description
During the installation process, the installation will stop at this point:
2020-07-23 04:38:30 1372 [1361] (DEBUG): Retrieving http://httpupdate.cpanel.net/cpanelsync/11.88.0.13/cpanel/scripts/fix-cpanel-perl.xz to the fix-cpanel-perl.xz file...
2020-07-23 04:38:31 1372 [1361] (DEBUG): Retrieving http://httpupdate.cpanel.net/cpanelsync/11.88.0.13/cpanel/scripts/fix-cpanel-perl.xz.asc to the fix-cpanel-perl.xz.asc file...
2020-07-23 04:38:31 1848 [1195] (DEBUG): - ssystem [END]
2020-07-23 04:38:31 1850 [1195] ( INFO): The system set the clock to: Thu Jul 23 04:38:31 2020
2020-07-23 04:38:31 1860 [1195] ( INFO): The system changed the clock by 1 seconds.
2020-07-23 04:38:31 259 [1195] (DEBUG): - ssystem [BEGIN]: ps -U nscd -h 2>/dev/null || /sbin/service nscd start
2020-07-23 04:38:31 259 [1195] (DEBUG): Redirecting to /bin/systemctl start nscd.service
2020-07-23 04:38:31 259 [1195] (DEBUG): - ssystem [END]
2020-07-23 04:38:31 1313 [1195] (FATAL): The system cannot currently download from the httpupdate.cpanel.net servers.
2020-07-23 04:38:31 1381 [1361] (FATAL): The system could not fetch the fix-cpanel-perl.xz.asc file:
Workaround
Users who have experienced this issue with the SolusVM template; The issue was determined to be the status of SELinux. We always recommend to have SELinux disabled to prevent issues with installation regardless of the environment that administrators are installing cPanel on. We have more information on disabling SELinux on our documentation if need be.
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