Symptoms
Attempting to order an SSL within an account's cPanel at Security / SSL/TLS Wizard results in the following error:
CPANEL_ERROR: Error: The system encountered an error as it attempted to request the SSL certificate: The cPanel Store returned an error (X::Item::Validation::SubscriptionRequired) in response to the request "POST order": SSL certificate orders require the subscription type. Please upgrade cPanel to the latest version to continue purchasing SSL certificates. You will now return to the beginning of the wizard.
Cause
- 134.0.11+
- 132.0.27+
- 126.0.48+
- 110.0.92+
Resolution
Update cPanel by running the following command via SSH when logged in as root:
# /scripts/upcp
If cPanel is up-to-date or updating cPanel does not resolve the error, move aside the /var/cpanel/market/cpstore_products.cache file:
# mv -v /var/cpanel/market/cpstore_products.cache{,.$( date +%Y%m%d )}
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