Skip to main content

How to create an MX record in cPanel

William Persico
  • Updated

Introduction

How to create an MX record in cPanel.

 

Prior to configuring the MX records, you will want to create a domain name or subdomain name that points to the server you wish to handle your mail as IP addresses cannot be used as MX records. For more information, please read the following articles:

Can an MX record use an IP address?

How to add a DNS record in cPanel and WHM.

 

For the case of this article, I have created a subdomain name (mx.cptechs.com) that resolves to the server's IP address that handles my mail.

 

Procedure

 

Once you have a valid domain or subdomain name that resolves to the IP address, you can proceed with the following steps:

  1. Log in to cPanel.
  2. Access the Zone Editor that is located within the Domains section:Screenshot_2021-06-25_at_07.54.43.png
  3. Press the MX record button to add your MX records:Screenshot_2021-06-25_at_07.57.49.png

  4. The MX Record dialog box will appear. In the Priority field, type a priority. A lower value represents higher priorities. Zero (0) being the highest priority.

    In the Destination field, enter the domain or subdomain name that you created prior, which in this case is mx.cptechs.com:

    Screenshot_2021-06-25_at_08.07.37.png

     
  5. Click Add an MX Record.

If your MX record points to an external server, you will want to configure your Mail routing to a remote mail exchanger: What is The Difference Between Remote Vs. Local Mail Exchange Within "Email Routing"?

 

Related articles