Symptoms
When attempting to add a new domain or rebuild the DNS configuration, you receive an error similar to the following.
(XID vqskjs) A DNS entry for “domain.tld” already exists. You must remove this DNS entry from this server or all servers in the DNS cluster to proceed. at /usr/local/cpanel/Whostmgr/Accounts/Modify.pm line 971.
Description
The error occurs when the domain's zone file no longer exists on the server, but its configuration remains in the /etc/named.conf
file.
Workaround
- Access the server's command line as the 'root' user via SSH or "Terminal" in WHM.
- Run the
cleandns
script./scripts/cleandns
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