Symptoms
When attempting to load the "WP Toolkit" interface in cPanel or WHM, you receive the following error message.
Error: Initial data load error: some required fields are not provided
Description
This issue commonly occurs due to missing or corrupt files. The corrupt or missing files need to be replaced to correct the issue.
Workaround
- Access the server's command line as the 'root' user via SSH or "Terminal" in WHM.
- Remove the affected packages.
- RHEL-based systems
rpm -e --nodeps libtool-ltdl wp-toolkit-cpanel
- Ubuntu
dpkg -r --force-depends wp-toolkit-cpanel
- RHEL-based systems
- Reinstall the affected packages.
- CentOS 6/7, CloudLinux 6/7
yum install libtool-ltdl wp-toolkit-cpanel -y
- CloudLinux 8/9, AlmaLinux 8/9, Rocky Linux 8/9
dnf install libtool-ltdl wp-toolkit-cpanel -y
- Ubuntu
apt install wp-toolkit-cpanel
- CentOS 6/7, CloudLinux 6/7