How to migrate accounts between servers that use the same DNS cluster

Introduction

When transferring an account between servers that use the same DNS cluster, depending on the cluster configuration, both servers could push updates to the cluster, resulting in inconsistent or outdated records in the cluster. Because of this, it is recommended that both servers' DNS roles be set to "Standalone" before initiating the transfer.

Procedure

1. Log into the WHM as the 'root' user on the source server.
2. Navigate to "Home / Clusters / DNS Cluster."
3. Scroll down to the list of servers in the cluster.
4. Change the role to "Standalone" from the "DNS Role" dropdown menu.
5. Click the save icon.
6. Repeat the previous two steps for each server in the list.
7. Log into the WHM as the 'root' user on the destination server.
8. Navigate to "Home / Clusters / DNS Cluster."
9. Scroll down to the list of servers in the cluster.
10. Change the role to "Standalone" from the "DNS Role" dropdown menu.
11. Click the save icon.
12. Repeat the previous two steps for each server in the list.
13. Navigate to "Home / Transfers / Transfer Tool" to initiate the transfer.
14. Revert the DNS roles to the previous roles once all transfers have finished.

Please note that once you are ready to make the account live on the destination server, the zones on the destination server must be pushed to the cluster.

Additional resources

Transfer Tool

What are the different DNS Cluster roles?

DNS Cluster: Edit a server in a DNS Cluster

How to synchronize all DNS zones across your DNS cluster members

cPanel DNS Cluster Guide