Symptoms
When a cPanel account that uses a Temporary domain is transferred from one server to another, The Temporary domain that is created on the destination server uses a different document root the the counterpart from the source server. This leads to the original Temporary domain's website being inaccessible despite being migrated to the new machine.
Description
We've opened an internal case for our development team to investigate this further. For reference, the case number is CPANEL-52133. Follow this article to receive an email notification when a solution is published in the product.
Workaround
Update the document root for the Temporary domain on the new server to load the contents of the Temporary Domain that was transferred.
How can I change the document root for an Addon Domain or Subdomain
Comments
0 comments
Please sign in to leave a comment.