Symptoms
When accessing any CloudLinux functions through WHM, you receive the following error:
Error The received data is wrong. Contact support for resolution.
Traceback (most recent call last): Unable to detect edition from jwt token: /etc/sysconfig/rhn/jwt.token.
Please, make sure it is not broken, error: Signature has expired
Description
This error appears when CloudLinux detects an expired or otherwise broken license token.
Workaround
Regenerating the license token will resolve the error and allow you to resume:
- Access the server through SSH as the root user
- Run the following command:
/usr/sbin/clnreg_ks --force
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