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New backup deleted after finish.

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3 comments

  • kodeslogic
    The folder backup_incomplete created whenever there is some problem with the backup process, it was not able to take complete backup successfully. It means there was some error while backup and only partial backup was possible. You should refer to the latest log file located at /usr/local/cpanel/logs/cpbackup
    to find out what went wrong. Removing the backup_incomplete folder does not affect the new backups.
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  • MarceloKonrath
    Good Morning the backup was performed 100% 1) It is a file called backup_incomplete and not a folder. It has a date (backup start date) 2) After recreating the backup_incomplete file, the backup was successfully completed. I share my experience for those who have the same problem Thanks Marcelo
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  • cPRex Jurassic Moderator
    While the backup process may have completed, there were likely errors in the log, which caused the "backup_incomplete" file to get generated. Checking the logs as @kodeslogic suggests is the only way to be sure of what happened. If the log ends with something like "Partial Failure" you would need to look through the log for error messages or other problems that kept the backup from working.
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