Error after update to v102.0.8

tommyxv

• March 25, 2022 09:01

Started to get this error after I updated to v102.0.8 [2022-03-25 09:58:29 -0400] E [/usr/local/cpanel/scripts/rdate] Can't connect to rdate.cpanel.net:37 Connection refused [2022-03-25 09:58:29 -0400] E [/usr/local/cpanel/scripts/rdate] The "/usr/local/cpanel/scripts/rdate" command (process 25193) reported error number 111 when it ended. Any idea what I can do? Thanks!

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  tommyxv

  • March 25, 2022 14:50

  I fixed it by opening up outgoing port 37 in the firewall config. Not sure why it became an issue after the upgrade.

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  cPanelWilliam

  • March 25, 2022 16:48

  Hello! I am glad to hear the issue is resolved, thank you for letting us know the solution.

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  celiac101

  • December 02, 2022 17:53

  I had a similar issue today (I'm now on cPanel Version 106.0.11 - CentOS v7.9.2009 STANDARD standard), just after updating cPanel yesterday, and here is my error. Note that my firewall includes port 37 in the TCP_OUT = area, so I don't know why I got this error:

  [2022-12-02 04:26:07 -0800] E [/usr/local/cpanel/scripts/rdate] Can't connect to rdate.cpanel.net:37 No route to host [2022-12-02 04:26:07 -0800] E [/usr/local/cpanel/scripts/rdate] The "/usr/local/cpanel/scripts/rdate"" command (process 23729) reported error number 113 when it ended. ...

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  cPRex Jurassic Moderator

  • December 12, 2022 19:13

  @celiac101 - can you run "dig rdate.cpanel.net" from server and get an IP address in response?

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  celiac101

  • December 12, 2022 19:37

  Yes, and the response is below. I haven't seen this error since, so perhaps it was a temporary situation? Got answer: ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 19322 ;; flags: qr rd ra; QUERY: 1, ANSWER: 4, AUTHORITY: 0, ADDITIONAL: 1 ;; OPT PSEUDOSECTION: ; EDNS: version: 0, flags:; udp: 512 ;; QUESTION SECTION: ;rdate.cpanel.net. IN A ;; ANSWER SECTION: rdate.cpanel.net. 100 IN A 208.74.121.36 rdate.cpanel.net. 100 IN A 208.74.123.23 rdate.cpanel.net. 100 IN A 208.74.121.43 rdate.cpanel.net. 100 IN A 208.74.123.15 ;; Query time: 54 msec ;; SERVER: 8.8.8.8#53(8.8.8.8) ;; WHEN: Mon Dec 12 12:35:53 PST 2022 ;; MSG SIZE rcvd: 109

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  cPRex Jurassic Moderator

  • December 12, 2022 19:47

  It definitely seems like it was just temporary if that's the case.

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