AutoSSL and an external WAF

j.burbidge

• June 30, 2022 04:29

Hi We use WHM/cPanel on our server but have an issue with AutoSSL for a domain that's using an external WAF. It's not Cloudflare, but one provided by the customer. When I try to renew the SSL, I get the following warnings: WARN Local HTTP DCV error (mywebsite.co.uk): The content " , did not match the expected value. The domain "mywebsite.co.uk" resolved to an IP address "xxx.xxx.xxx.xxx" that does not exist on this server. I can confirm that the a file added to

• 

  cPanelWilliam

  • June 30, 2022 19:31

  Hello, I believe in this case the main error that is causing the failure is the following: WARN Local HTTP DCV error (mywebsite.co.uk): The content "
In short, the server is not receiving the expected response when querying the DCV file. This could indicate the request is getting blocked by something such as a .htaccess directive or could be blocked by the WAF. I would recommend checking the

  0
• 

  slapolice

  • August 10, 2022 13:12

  Hello, I have the exact same problem. Has a solution or workaround been available? Thanks,

  0
• 

  cPRex Jurassic Moderator

  • August 10, 2022 17:50

  @slapolice - are you able to temporarily disable the firewall to test and see if that is the issue?

  0

Please sign in to leave a comment.