Elevate blocked by OpenLogic in Azure VM

Wil Colón

• July 25, 2023 07:19

Following the advice from cleared errors reported by /scripts/elevate-cpanel --check
in an Azure VM. A related error remains: [ERROR] 2 package(s) installed from unsupported YUM repo 'openlogic' from /etc/yum.repos.d/OpenLogic.repo
The contents of /etc/yum.repos.d/OpenLogic.repo follows: [openlogic] name=CentOS-$releasever - OpenLogic packages for $basearch baseurl=http://olcentgbl.trafficmanager.net/openlogic/$releasever/openlogic/$basearch/ enabled=1 gpgcheck=1 gpgkey=http://olcentgbl.trafficmanager.net/openlogic/$releasever/openlogic/$basearch/OpenLogic-GPG-KEY retries = 1 skip_if_unavailable = 1 keepcache = 0
The yum info for these two packages follows: Name : WALinuxAgent Arch : noarch Version : 2.7.3.0 Release : 1_ol001.el7 Size : 2.4 M Repo : installed From repo : openlogic Summary : Microsoft Azure Linux Agent URL : https://github.com/Azure/WALinuxAgent License : ASL 2.0 Description : The Azure Linux Agent supports the provisioning and running of : Linux VMs in the Azure cloud. This package should be installed on : Linux disk images that are built to run in the Azure environment. Name : azure-repo-svc Arch : noarch Version : 1.0 Release : 0.el7.centos Size : 2.1 k Repo : installed From repo : openlogic Summary : The CentOS Azure Repo Service URL : https://www.roguewave.com/ License : Apache License Version 2.0 Description : This service switches between the "mirrorlist" vs. "baseurl" : parameter in CentOS-Base.repo depending on whether the image is : running on Azure Cloud or Azure Stack. The key indicator is the : "/var/lib/waagent/Protocol" file, which will contain one of two : keywords informing which protocol is in use. Public Azure uses : what is known as a "wire server" while Azure Stack uses a metadata : service more similar to what"s available in other clouds.
I can guess how to change gpgkey in the .repo, but am at a loss re. baseurl. Thoughts?

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  cPRex Jurassic Moderator

  • July 25, 2023 14:08

  Hey there! I don't believe the error is saying that you need to change the repo - it's saying the presence of these packages on the system can cause issues with the ELevate process. Can you remove those packages from the system before running ELevate and then reinstall them if you're using them?

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  Wil Colón

  • July 26, 2023 21:00

  Not that I use them, but Azure does. Judging by

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  Wil Colón

  • July 01, 2024 19:35

  I went through the process of removing blocking packages (WALinuxAgent.noarch, azure-repo-svc.noarch) and disabling the openlogic repo in my server. It further required renaming /etc/yum.repos.d/OpenLogicCentOS.repo to clear a subsequent elevate blocker (duplicate repo definitions). After this all blockers cleared and the elevate script offered to proceed. I wasn't ready so declined to proceed. After reversing the steps above, the server ended up in an unstable state that required recovery from a snapshot. Kinda stuck because reversing steps after elevation would be required, otherwise Azure services such as snapshot backups won't work. If anybody has succeeded elevating in Azure, I'd appreciate some guidance.

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  William Del Piero cPanel Staff

  • July 02, 2024 15:01

  Hi,

  It appears that our developers are aware of this issue and have created a blocker for it. Unfortunately, there is currently no known workaround, and removing and re-installing these RPMs may lead to data loss.

  You can find the discussion regarding this issue blow, our developers will update the following issue once progress has been made:

   
  https://github.com/cpanel/elevate/issues/234 
  
  
  

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  Wil Colón

  • July 03, 2024 05:08

  Is there a way to transfer my cPanel & WHM v110.0.36 (STANDARD)  to a retooled server running AlmaLinux? E.g. creating a WHM full backup (accounts, system files, per-account SQL dB'a), re-imaging the server to AlmaLinux (see snippet below), and finally restoring the backup into the new OS. Or something along those lines.

   

  

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  Andrew

  • July 03, 2024 06:58

  You can setup a new server running AlmaLinux then using Transfer Tools copy over all accounts and configurations settings.

  https://docs.cpanel.net/whm/transfers/transfer-tool/

  Andrew N. - cPanel Plesk VMWare Certified Professional
  Do you need immediate assistance? 20 minutes response time!* Open a ticket
  EmergencySupport - Professional Server Management and One-time Services

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