We had bad malware with one of the sites and ended up terminating the account to start fresh. I didn't know I could restore from WHM so all day today I've been searching but I've come to the point, I need to ask the experts. I went in through SSH to verify the WHM backup is still there and there is (seven days' worth). A little over 3GB per backup but even though I used the restore function through WHM and is in pending status, nothing has happened for over an hour; and it's now been over four hours so I'm assuming this isn't working for some reason. As far as I can see for the website I'm trying to restore, the files and directories are the same barebones (cgi-bin) folder and structure. I don't think anything is happening. The disk space we have is 31% full if that matters (out of 120GB). Or am I missing something from this WHM backup?
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