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Error: A fatal error or timeout occurred while processing this directive.

Answered

Comments

5 comments

  • cPRex Jurassic Moderator

    Hey there!  Do you see any additional information in /usr/local/cpanel/logs/error_log? 

    -1
  • hassan Benslimane

    I have the same problem with the log from /usr/local/cpanel/logs/error_log

    [2024-03-22 13:55:29 +0000] die [Internal Death while parsing ./frontend/jupiter/mail/webmailform.html.tt 141713] Template::Exception:
            [TYPE]=[undef]
            [INFO]=[Over standard port expect “cpanel.” service subdomain, not “m***.g***s.net”! at /usr/local/cpanel/Cpanel/WebmailRedirect.pm line 266.
    ]
            [TEXT]=[]
     at cpanel.pl line 1124.
            cpanel::cpanel::cptt_exectag("/usr/local/cpanel/base/frontend/jupiter/mail/webmailform.html.tt", 1) called at cpanel.pl line 4645
            cpanel::cpanel::run_standard_mode() called at cpanel.pl line 928
            cpanel::cpanel::script("cpanel::cpanel", "./frontend/jupiter/mail/webmailform.html.tt") called at cpanel.pl line 324

    0
  • cPRex Jurassic Moderator

    Please check out the additional details here - https://support.cpanel.net/hc/en-us/community/posts/22221908262679

    1
  • hassan Benslimane

    Hello,

    Thank you cPRex, the problem is solved by disabling feature cPanel Account Protection of imunify 360 from whm.

    Regards,

    0
  • cPRex Jurassic Moderator

    I'm glad to hear it!

    0

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