ios 17.5 - executing a cpanel IOS / iphone configuration file?
I am trying to utilize a cpanel IOS configuration file to make mail on the IOS iphone easier for a non-technical user. (See additional notes, below).
I've gone into webmail on the iphone / Safari and generated the IOS config file. It then offers me the option to download the file... which I do. It goes into the Downloads folder on the phone. But from there, I can't figure out any way to execute it. Clicking on it there just shows me the XML code in the file.
I've watched several videos and read a half dozen web pages on the topic. Many suggest that when you choose "proceed" on the Iphone (after choosing to generate), Safari should then RUN the script. But it doesn't. It offers a download. Other pages/videos suggest it will warn you that it's a configuration file when you choose to "proceed" and tell you to go find it in Settings... where it should should up near the top as "Profile Downloaded" and allow you to choose to install it. But it isn't there.
MY WAG is that this smacks of Apple adding another layer of "security" and no longer allowing the execution or the Settings integration. But I'm hoping someone may know of a workaround or have the details on this.
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I think we have this covered in your other thread, but let me know!
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This is different than the other thread. While they both deal with the same end goal (getting email configured on an Iphone), this is specifically about trying to get a Cpanel configuration file to execute (install?) on an Iphone. I have the file... I can't do a darn thing with it!
I realize this is slightly out of the scope of Cpanel i.e. it's execution/use of the file on the Iphone itself. But I'm guessing that someone(s) at Cpanel must have tested the generated files from Cpanel and made them work.
I was hoping that those folks or someone in the community had an answer as to how to make use of the config file. Whether the config file actually works or not once installed/executed would probably be my other thread.
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So this is definitely the HB-7606 case, as that would apply to MacOS as well as the latest iOS. The other thread I did reply to as I'm not sure what would be causing miscommunication with manual configuration of the client.
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I can't testify as to it being identical on the Mac as I don't have one to test on. Seems to me that Apple probably has slight variations in the OS as well as Safari on different devices. So it might or might not prevail there.
Is there some place I can read the HB-7606 case details?
Perhaps I should do some snapshots of what (and doesn't) happen in the process?
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I don't have any public info for that specific case, but the title is simply "Mail Client Automatic Configuration Scripts no longer work with Mac OS 14.4."
In MacOS the configure tool fails with "Profile Installation Failed"
If you could post the reproduction steps you're using I'd be happy to do some more testing on my end.
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Thanks, I didn't see that reference number on there previously. I thought that was a different case.
I will do some snapshots and post today or tomorrow.0
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