SMTP Restrictions

Answered

jp208834

• July 11, 2024 18:27

Hello

it seems that the most recent cPanel update switches SMTP Restrictions to enabled. Can anyone confirm. All of our servers after the update suddenly had this option enabled which caused a lot of users not being able to send mail using external SMTP.

• 

  William Del Piero cPanel Staff

  • July 11, 2024 20:14
  • Edited

  Hi,

   

  I'm not aware of any other reports of this happening recently. With that said, it might be possible to accidentally enable SMTP Restrictions if you hit "Save" in the Feature Showcase that pops up in WHM after an update, as this screen can have the option to enable SMTP Restrictions.

   

  If this issue is reproducible on your servers, I'd recommend opening a support ticket so our team can take a closer look.

  0

Please sign in to leave a comment.