Problems with the automatic licence payment
Hello, I hace one licence that I need to pay monthy in automatic charge. The problem is that the licence configuration ins related with a Paypal account that is no longer valid. So each month, the system can not charge automatic. I need you to change that, to relate the licence with my credit card. I post a ticket before with this problem, but it still has the problem.
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Hey there! Our team is aware of the issue and they are working on fixing that now. If you need us to take action on our end for the license issue, please create a ticket or message cs@cpanel.net, as I can't do anything for licenses through the Forum.
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Hello,
I would like to pay my upcoming invoice today, ahead of the due date of May 1st, 2026. However, I am unable to find the renewal button in my account.
Could you please assist me with processing this payment or provide the necessary steps to do so?
Thank you for your help.
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aissaoui awatef - much like the above user, you'll want to email cs@cpanel.net to have our team help with this situation.
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