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Subdomain

Harvey Martin

i have an issue in that i need to create a subdomain so that i can then create an spf record for the subdomain but i am struggling to do this..

 

this is the message i get when i try to create one. I have gone into the client area and tehn into domain and then selected the add new domain  button then i receive

 

Warning: Maximum Number of Domains Reached

You have reached the maximum number of alias, addon, and subdomains that you can create.

 

How do i get past this do i need to purchase something extra to allow me to create a subdomain for a domain that i already have up and running?

 

Thanks in advance 

 

Harv

Comments

5 comments

Date Votes
  • Anthony Jackson
    • Edited

    In WHM you need to edit the default package. Change the number of add-on domains from one to the number you need, save, and try again. Let me know if that helps.

    0
  • cPRex Jurassic Moderator

    And if you only have access to your cPanel account and not access to WHM, you would need to speak with your host so they can edit your plan so you can create additional subdomains.

    0
  • Harvey Martin

    Thanks you so much for coming back to me i have now done this and it does allow me to add another domain. The issue is i cannot see the domain under the subdomains section..

    In addition to this i can not create the TXT spf record for the subdomain that i really need to create. This is what i need to create:

    v=spf1 mx a ip4: 52.16.101.143 include:mailcontrol.com include:spf.protection.outlook.com ~all

    I get the following error:

    The DNS zone is invalid (line51: livelounge.deltaglobal.co : Cname and other data

     

    If i look at line 51 it appears to be a cname record:

    which is:

     

    livelounge.deltaglobal.co. 14400 CNAME
    dgs.ultimateweb.org
    Can you please explain to me what i need to do to allow me to add the following TXT record:
    v=spf1 mx a ip4: 52.16.101.143 include:mailcontrol.com include:spf.protection.outlook.com ~all
     

     

    Thanks again for all your help thus far..

     

    0
  • cPRex Jurassic Moderator

    You'll likely need to have your host check this as well.  I don't believe the line number from the error is going to match up with anything you'll find inside the cPanel interface, as that is referring to the direct line number of the file in /var/named on the machine.

    0
  • Anthony Jackson

    Harvey do you not have the option to add a TXT record at all, is it missing options for certain DNS vales to add?

    0

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