Email Disk Usage fatal erro
After deleting several email accounts from a domain that is no longer used, I can no longer use the email disk usage tool.
Error:
A fatal error or timeout occurred while processing this directive.
Template::Exception:
[TYPE]=[undef]
[INFO]=[Mailboxes::get_mailbox_status_list(HASH(0x413b3c8)) failed: “/usr/bin/doveadm” reported error code “68” when it ended: doveadm(xxxxxxx): Error: Mailbox INBOX.xxxxx@xxxxx_com_br: Failed to lookup mailbox status: Mailbox doesn't exist:
[TEXT]=[]
at cpanel.pl line 1127.
cpanel::cpanel::cptt_exectag("/usr/local/cpanel/base/frontend/jupiter/mail/manage_disk_usag"..., 1) called at cpanel.pl line 4643
cpanel::cpanel::run_standard_mode() called at cpanel.pl line 931
cpanel::cpanel::script("cpanel::cpanel", "./frontend/jupiter/mail/manage_disk_usage/index.html.tt") called at cpanel.pl line 324
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Hey there! In the error message, is that happening for the accounts you deleted or for accounts that are still in place on the server?
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the error message brings a log of accounts that have already been deleted and no longer exist
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I still cannot use the resource: cpanel::cpanel::script("cpanel::cpanel", "./frontend/jupiter/mail/manage_disk_usage
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Would you be able to create a ticket on this issue so it can be investigated directly on the server?
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Done, Ticket Id #95654540
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Thanks for that - I'm following along with that ticket now!
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It looks like our team found the issue and linked you to this article:
Let us know if that works!
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