Unable to connect cPanel email with New Outlook

Carlos Cervantes

• March 04, 2025 21:47

Hello

For the past couple of months, we've been facing issues configuring an email account in the new Outlook. Has anyone found a solution? I've read about it: https://support.cpanel.net/hc/en-us/community/posts/29204311675799-Unable-to-connect-cpanel-email-with-New-Outlook, but I haven't been able to solve the issue

 

 

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  cPRex Jurassic Moderator

  • March 05, 2025 01:21

  Hey there!  Are you getting any specific error messages on the Outlook side of things?  Do you see anything helpful in /var/log/messages on the server?  That log file shows the connection log of the user to the server.

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