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CSF cron error and failed download - a known issue with the close of ConfigServer

cPRex Jurassic Moderator

I figured I'd get out ahead of this one as there are likely to be a LOT of users receiving this error for the first time this evening.

As part of ConfigServer closing (you can read more on that at https://support.cpanel.net/hc/en-us/community/posts/33828230135831) you're likely to get a cron error about the updates to various pieces of ConfigServer software, most notably, CSF.

Cron <root@host> /usr/sbin/csf -u
Oops: Unable to download: Can't connect to download.configserver.com:443 (Connection refused)

This is an expected error since their download site is no longer active.  You can resolve the error permanently with the details in this guide:

https://support.cpanel.net/hc/en-us/articles/34621517759255-Error-from-Cron-regarding-failed-CSF-update-after-August-31-2025

Comments

7 comments

Date Votes
  • pkiff

    Alternatively, you can turn off automatic updates in the csf Firewall Configuration file using the interface provided in WHM.

    WHM > ConfigServer Security & Firewall > [Firewall Configuration] button
    (The [Firewall Configuration] button is the first button in the "csf - ConfigServer Firewall" section of the main landing page for ConfigServer Security & Firewall in WHM).

    Once you're in the Configuration page, in the "Initial Settings" section at the top, just scroll a bit down to the bottom of that section and you should see "AUTO_UPDATES". Click the Off button.

    AUTO_UPDATES=Off

    Then scroll to the bottom of the page and click the [Change] button.

    1
  • ffeingol
    • Edited

    cPRex You may also want to add into the support page to remove

    /etc/cron.daily/csget 

    I "beleive" that cron just tries to get a file with the latest verison of all the ConfigServer tools, but it will also fail, since the downloads sub-domain no longer exists.

    1
  • cPRex Jurassic Moderator

    ffeingol - good call - done!

    0
  • RickKukiela

    cPRex

    We just got hit with this. Given this is tightly integrated with WHM/CPanel and not something us users setup and add to our servers, what is the plan, if any, to replace CSF moving into the future? I see that they are apparently open sourcing it on github, so is CPanel looking to take over development of this project or are you looking to switch us all over to something different?

    0
  • quietFinn

    CSF/LFD is and always has been installed by the user, it does NOT come with cPanel/WHM.

     

     

    1
  • RickKukiela

    Well I guess my reseller preconfigures it with CSF because every cpanel server we've ever bought and setup had CSF by default...

     

    0
  • Jim McLaughlin

    The AUTO_UPDATES=Off suggestion is best because removing the cron file doesn't solve anything.  The update feature just restores the file.

    Just turn off the update, and you're done.

    0

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