Corrupted kernel issues
I'm a bit over my head on this one! During a reboot, I lost all communication with my VPS. After submitting a ticket with my provider, the following was the response I received:
Upon review, we found that one of the installed kernels was
corrupted, and it was causing a kernel panic, which made the server inaccessible. To resolve the issue, we booted the server using a healthy kernel. To prevent similar issues during future reboots, we recommend reinstalling the corrupted kernel to ensure the server can boot normally without requiring manual intervention.
So, the reason I rebooted was cPanel Security Advisor gave me the following 'Important' warning:
The system kernel is at version “5.14.0-611.26.1.el9_7.x86_64”, but the system is configured to boot version “5.14.0-611.34.1.el9_7.x86_64”.
Reboot the system. If the problem persists, check the GRUB boot configuration.
What are my options here? I do not want to reboot again and have the server enter into another kernel panic.
-
Hey there! Unfortunately I'm not going to have the answer for this one, as kernel issues are at the operating system level and deeper than the cPanel product.
I'm surprised your host didn't offer more assistance, especially since this seems like a relatively minor and routine kernel update.
0 -
Thanks, that's what I figured. I did use cPanel ELevate to install AlmaLinux v9.
My server is unmanaged, hence the lack of help.
0 -
Ah, if it's totally unmanaged then yes, they likely wouldn't even help with kernel-level issues.
Do you see anything helpful with the "
journalctl -xb" command? That could show the reason for the kernel panic in the first place, which is ultimately what you want to try and discover.0
Please sign in to leave a comment.
Comments
3 comments