Jefferson Sherlin
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Articles
Recent activity by Jefferson Sherlin-
How to uninstall the Calendar and Contacts Server (CCS) plugin from the command line
Introduction There may be circumstances when you want to uninstall the Calendar and Contacts plugin from the command line instead of through WHM. This article provides the steps to remove the plugi...
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How To Disable Zone Transfers (AXFR): Bind
Introduction Zone transfers are disabled by default on cPanel servers. The following procedure provides the steps needed to disable AXFR transfers if enabled. Procedure Access the server's comma...
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How to prevent CSF/LFD from sending email.
Please note that Way to the Web Ltd. (the company behind ConfigServer) has announced it will close permanently on August 31, 2025. However, their free scripts will remain available under the GPLv3 ...
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How to remove PHP-FPM from a server
Introduction This article provides the steps to remove PHP-FPM from a cPanel server. Procedure Log into WHM as the 'root' user. Navigate to "Home / Software / EasyApache 4." Click the "Customize...
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Does cPanel support zfs?
QuestionDoes cPanel support ZFS? AnswercPanel does not support ZFS. Please consider submitting a feature request for ZFS support through our feature request page. Additional ResourcesFeatures cPan...
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JetBackup fails to backup account: API failure: No key with the ID "$keyid" exists.
Symptoms JetBackup fails to backup an account completely, and an error similar to the following can be found in the log. [13/Sep/2025 02:35:33 +0000] [PID 2614205] [ERROR] Failed making API Call to...
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How do I terminate a cPanel account from the command line?
QuestionHow do I terminate a cPanel account from the command line? AnswerAccess the server's command line as the root user via SSH or Terminal in WHM.Run the following command.# /usr/local/cpanel/s...
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How to create an Addon Domain via cpapi2
QuestionHow do you create an addon domain via cpapi2? AnswerSome users may wish to add an addon domain to their account via the command line instead of the cPanel interface. This is accomplished wi...
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The subdomain of an addon domain cannot be deleted until the addon domain is deleted, but the addon domain cannot be deleted until the subdomain is deleted.
Symptoms When attempting to remove the subdomain of an addon domain, you see a message similar to the following. The system created the “addonsub.addon.tld” subdomain when it created the “addon.tld...
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Site Publisher will not publish sites
Symptoms When attempting to publish a site with Site Publisher in cPanel, you encounter a message similar to one of the following. Cannot read properties of undefined (reading 'track') A problem ha...