LoadFactor
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Recent activity by LoadFactor-
Roundcube: "check calendar" on meeting request opens window with 500 error
If the user presses the check calendar button, the error message is "SERVICE CURRENTLY NOT AVAILABLE!" but the calendar is working, and something is successfully accessing the calendar (see agenda ...
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CPANEL-40473 - Autoresponder throws "Use of uninitialized value in concatenation"
I have an autoresponder generating Perl errors and can't figure out why. The user's JSON file is valid: {"stop":1655132400,"interval":10800,"start":null} The message itself looks good, UTF-8 char...
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AutoSSL polls for days with no result
I'm getting AutoSSL logs with messages like this: 3:58:01 AM The queue contains a request for a certificate for "****""s website "****.****.com" (order item ID "1669*****"). The system last polled...
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CPANEL-40668 - Case sensitivity for usernames in webmail password reset
Please tell me this is a bug (v102.0.16): We've got a bunch of users set up with alternate emails so they can reset their mail passwords. If user abc@domain.com has abc@gmail.com for a recovery ad...
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Change default key length for DKIM
The default cypher for cPanel's DKIM on my servers is k=rsa; which is a 512 bit key. Google is listing this as a DKIM fail with dkim=policy (weak key) Is there any way to change the default key le...
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CPANEL-37730 - AutoSSL can't see webmail subdomain
I have a client with an aliased domain that has become their primary brand over the years. There's an A record in the DNS for webmail, the MX is local. Everything DNS looks perfectly normal. But i...
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Horde is using the wrong email address, rebuild fails
I have an account that changed its main domain. All is well, except when the user is sending mail via horde. In this case the from address is user@olddomain.com. The old domain is long gone, so the...
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Web Disk Disabled in Feature Manager
Our normal configuration is to disable web disk. We have a dedicated server client who wants to use it. The cPanel DAV Daemon is running, but Web Disk is flagged as disabled in the feature manager ...
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Filtering headers on a bounce
There are some circumstances where we filter messages based on content, returning a "550 User does not exist" in an attempt to get the address cleaned from spammer's send lists. Unfortunately, the ...
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Wrong site after transfer with cached IP address
I've seen this problem more than once now. Here's the sequence: 1. Site X is on server A. 2. Request site X to get address in local DNS cache. 3. Transfer site X to server B in the same DNS cluste...