Ausaf Lateef
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Articles
Recent activity by Ausaf Lateef-
Failed to load user “root”’s web vhost data: No vhosts config data for user “root” after taking in-product survey
SymptomsAfter taking the in-product survey when logging in to WHM, administrators may see a warning about the root user's web vhost data. This is because the survey data is stored in /var/cpanel/us...
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'libphp7.so conflicts between attempted installs' errors during cPanel installation on CloudLinux 9
SymptomsCloudLinux 9 servers are currently encountering issues installing cPanel due to package conflicts:[2026-03-24 14:32:33 +0100] [16577] (DEBUG): Error: Transaction test error: [2026-03-24...
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/scripts/mailperm considers mail group ownership on directories valid
SymptomsThe "mailperm" script will not correct ownership on directories that have ‘mail’ group ownership (ownership should be user:user). DescriptionThe "mailperm" script fixes invalid permissions ...
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clean_user_php_sessions fails with Namespace error
SymptomsRunning /scripts/clean_user_php_sessions fails with a 'Namespace' error on cPanel versions newer than 11.132.0.15. CauseRunning /scripts/clean_user_php_sessions may fail with the following ...
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PHP segmentation fault when using fonts with ImageMagick
SymptomsPHP may encounter a segmentation fault when running scripts that use fonts with ImageMagick. The issue affects servers that have the ea-libxml2-2.15.1-2.2.1 package. CauseRunning a script t...
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WHM error "A warning occurred while processing this directive" when /var/cpanel/install_version is missing
Symptoms When the /var/cpanel/install_version file is missing, a warning may appear in WHM. Description When logging into WHM, administrators may see a warning caused by the /var/cpanel/install_v...
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Reboot banner (and others) show in Jupiter when show_reboot_banner is off
Symptoms After updating to version 102, users may see notifications mentioning to reboot but the Tweak Setting for showing these notifications is disabled. Description Administrators may have dis...