William Del Piero cPanel Staff
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Recent activity by William Del Piero-
Hi, We have an article below that outlines some general troubleshooting steps for this issue: Domain example.tld has exceeded the max defers and failures per hour Sometimes, this limit can be reach...
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Hi, If the SSL/TLS Status interface does not show any errors for your subdomains, you can view the AutoSSL log in WHM > Manage AutoSSL > Logs. The logs should explain in more detail why the subdo...
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Hi, If you have root access to your server, you can login to WHM as the root user then navigate to List Accounts to see your cPanel usernames. If you do not have root access, then your hosting pr...
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Hi, Do you have SMTP Restrictions (WHM > SMTP Restrictions) enabled? Or, if using CSF, SMTP_BLOCK? Either of those settings could interfere with mail scripts that use remote servers to send email...
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Hi, A 404 error could have many potential causes. It seems that this is likely an application-level error, as the Apache error log doesn't appear to contain relevant entries for this error. Does ...
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Hi, Can you provide us with the exact error message received in your browser? Is there any error logged to the Apache error log when you visit the site? For reference: Where can I find the Apac...
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Hi, I am under the impression you're referring to the SpamAssassin whitelist in cPanel > Spam Filters. This whitelist would only subtract 100 points from the SpamAssassin scoring, but it does not c...
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Hi, For mail to send out, port 25 outbound would need to be opened in your server's firewall. Service providers will often block port 25 if they detect spam being sent by the server. cPanel doe...
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Hi, The page you're mentioning is the default cPanel web page, which would be displayed if a visitor browses a site that points to your server, but does not exist on your server. If you do not wa...
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Hi, Did you make sure to restart the FTP service after applying the change in the configuration file? It could also be possible another limitation is being reached such as a cPanel quota or inode...