Donell Cox
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Articles
Recent activity by Donell Cox-
(cpanel-dovecot-2.4.2-2) All email are arriving directly into the `cur` directory instead of `new`
SymptomsWith cPanel v132, which updates dovecot to cpanel-dovecot-2.4.2-2, is causing emails that newly arrive on the server to be delivered to the 'cur' (current) directory instead of the 'new' di...
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ea-php74 not installable on AlmaLinux 10 & WHM v132.0.2
SymptomsWhen using the EasyApache 4 interface or the command line, ea-php74 produces an error when attempting installation. DescriptionOn a server using WHM v132.0.2, on AlmaLinux 10, the ea-php74 ...
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'Disabled' feature list not being enforced on cPanel account
SymptomsWhen a feature is added to the "disabled" list in the Feature Manager menu, it should be prevented from being used by any other feature list. In some cases, though, we have found that featu...
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cron is not accessible to users in Ubuntu on the command line
Symptoms When logged into the command line (SSH) as a cPanel user, attempts to edit the user's crontab fail. Description When a cPanel user tries to invoke crontab -e to edit their cron jobs, the...
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Elevate blocker: RHEL 9 does not support the legacy network-scripts package
SymptomsWhen running Elevate on your server using CloudLinux 8 or AlmaLinux 8, you may see the following blocker.CONFIG_TEXT: *** Elevation Blocker detected: ***Network configuration for unsupporte...
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AH00288: scoreboard is full, not at MaxRequestWorkers
SymptomsWhen using the worker MPM, your sites may be slow or Apache may be unresponsive. An error similar to the following can be found in the Apache error log:CONFIG_TEXT: [Wed Jul 10 13:34:17.264...
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ELevate blocker: cPanel thinks that this is a container-like environment
Symptoms When running the elevate-cpanel script on a Virtuozzo container, you encounter a warning similar to the following. * 2024-06-06 18:19:16 [WARN] *** Elevation Blocker detected: *** cPanel ...
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How to setup DNS recursion in BIND
Introduction This article provides the procedure to enable DNS recursion on a server running the BIND nameserver. cPanel doesn't recommend using DNS recursion, and cPanel's support team cannot assi...
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The server is having trouble keeping up with your statistics processing schedule
SymptomsHome / Server Configuration / Statistics Software Configuration in WHM displays the following error:CONFIG_TEXT: The server is having trouble keeping up with your statistics processing sche...
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How to use the dedicated IP address with 'sftp'
Introduction If your cPanel account uses a dedicated IP address, you can send email from that address and have Apache use it for the site. However, from the command line or by script, you can not u...