Anthony May
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Articles
Recent activity by Anthony May-
How to test whether a port is opened outbound in my firewall.
Introduction Testing whether your server can connect outbound on a port can be very important for troubleshooting a wide range of issues. Including whether SMTP is functional or whether or not y...
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Why isn't my Wordpress site working when accessed via the IP and username?
Question Why does my Wordpress site have 404 errors or appear to have broken css if I am accessing it via the IP address and username like this? https://example.net/~username Answer Wordpr...
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How to remove mod_passenger
Introduction There are instances in which you won't want mod_passenger installed. This article provides the procedure for removing it through WHM. Passenger is required for NGINX reverse proxy. Rem...
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Which firewall software should I install on my cPanel server?
Please note that Way to the Web Ltd. (the company behind ConfigServer) has announced it will close permanently on August 31, 2025. However, their free scripts will remain available under the GPLv3 ...
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How to resolve "The account already exists on host" error when transferring domains.
Introduction When transferring domains using the transfer tool, you may run into an error like this. Account “cpaneluser”: The account “cpaneluser” already exists on “hostname.server.tld”. Proce...
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Which cPanel Support IP addresses should I whitelist on my server?
Question cPanel may need access to your server in order to troubleshoot an issue if you contact us via Technial Support. What IP addresses should be allowed in my firewall to ensure cPanel will hav...
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What nameservers should I use in my resolv.conf file?
Question It is very important to ensure your /etc/resolv.conf file is configured with proper nameservers in order for DNS resolution to function correctly on your host. What should these values be ...
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How to delete an SSL certificate in WHM
Introduction Deleting an installed SSL certificate can be performed in WHM from the "Manage SSL Hosts" interface. This article provides the steps to accomplish this. Procedure Access WHM on your...
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How do I resolve a "Access is denied by context rewrite." error?
Question You may notice that access to a website is being denied with an error, likely a 403. Upon checking the /etc/apache2/logs/error_log file, you notice the following error popping up for yo...
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How do you enable/disable a service in WHM?
QuestionHow do you enable/disable a service in WHM? Answer Log in to WHM as root Navigate to Home / Service Configuration / Service Manager From here, you can uncheck the service in question from...