Paul Western
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Articles
Recent activity by Paul Western-
You do not have WP Toolkit Deluxe available in any of your packages. Check the contents of your feature lists and enable WP Toolkit Deluxe to make it available to your customers.
Symptoms When visiting the WP-toolkit interface, the following error is shown: You do not have WP Toolkit Deluxe available in any of your packages. Check the contents of your feature lists and enab...
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How to create a cPanel account
QuestionHow do you create a cPanel account? AnswercPanel accounts must be created before they can be used. This is done from the WHM interface. Log in to WHM as the root user. Navigate to Home / Ac...
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Why are my cPanel notifications going to multiple emails addresses?
Question Why are my cPanel notifications going to multiple emails addresses? Answer cPanel allows you to set extra email address to receive notifications in the Webmail interface 1. Log into We...
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"Permission Denied" errors in transfer tool
Introduction Sometimes when attempting to transfer account via Transfer Tool, you will receive permission denied errors from rsync such as the following: rsync: opendir "/home/cpanel/.trash/new_fil...
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Where are AutoSSL logs stored?
Question Where are the AutoSSL logs? Answer AutoSSL logs are stored in the '/var/cpanel/logs/autossl' directory which contains both text and JSON versions of previous autoSSL runs. The logs will ...
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In Mailserver Configuration, the SSL Minimum Protocol version does not change on v132
SymptomsOn cPanel/WHM v132, the SSL Minimum Protocol version you switch to does not change after saving. CauseThis does not appear to be just a visual issue, as the value within /etc/dovecot/ssl.co...
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Dovecot/Solr fails after installing dovecot-solr on Almalinux 10
SymptomsWhen installing dovecot-solr on Almalinux 10 both Dovecot and Solr services fail. CauseThis appears to occur due to Almalinux not having the java version 11 which the Solr script is conf...
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Image attachments do not fit to the window and cannot Zoom In/Out in RoundCube.
Symptoms When clicking an image attachment in RoundCube, the full image is not fit to the window. Also when attempting to zoom in or out these buttons do not function. Description You can still s...
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When checking the MySQL SSL status "ERROR 2026 (HY000): SSL connection error: error:00000001:lib(0):func(0):reason(1)" is received
Symptoms When checking the SSL variable in MySQL the above error is received. Description When running the following command: mysql -e "show variables like '% ssl%';" You will get the error: ERR...
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Can the Calendar and Contacts Server plugin be applied only to specific accounts?
Question Can the Calendar and Contacts Server plugin be applied only to specific accounts? Answer When the Calendar and Contacts Server plugin is enabled, it is applied to all accounts as it repl...