Paul Western
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Articles
Recent activity by Paul Western-
How-To setup Slack notifications
Introduction Slack is one method that can be used to receive notification from cPanel & WHM as a communication type which can be setup at "WHM / Basic WebHost Manager Setup / Contact Information." ...
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Will the smart auto-updates feature only push the site live if is detects no changes?
Question Will the smart auto-updates feature only push the site live if it detects no changes? Answer When the smart auto update is enabled, the following will occur: When an update is availab...
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Why is my WP Toolkit asking me to upgrade when I have a deluxe license?
Question Why is the WP Toolkit asking me to upgrade when I have a deluxe license? Answer This issue occurs because your license file is not detected. This could be because it has not been down...
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You do not have WP Toolkit Deluxe available in any of your packages. Check the contents of your feature lists and enable WP Toolkit Deluxe to make it available to your customers.
Symptoms When visiting the WP-toolkit interface, the following error is shown: You do not have WP Toolkit Deluxe available in any of your packages. Check the contents of your feature lists and enab...
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How to create a cPanel account
QuestionHow do you create a cPanel account? AnswercPanel accounts must be created before they can be used. This is done from the WHM interface. Log in to WHM as the root user. Navigate to Home / Ac...
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Why are my cPanel notifications going to multiple emails addresses?
Question Why are my cPanel notifications going to multiple emails addresses? Answer cPanel allows you to set extra email address to receive notifications in the Webmail interface 1. Log into We...
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"Permission Denied" errors in transfer tool
Introduction Sometimes when attempting to transfer account via Transfer Tool, you will receive permission denied errors from rsync such as the following: rsync: opendir "/home/cpanel/.trash/new_fil...
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Where are AutoSSL logs stored?
Question Where are the AutoSSL logs? Answer AutoSSL logs are stored in the '/var/cpanel/logs/autossl' directory which contains both text and JSON versions of previous autoSSL runs. The logs will ...
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In Mailserver Configuration, the SSL Minimum Protocol version does not change on v132
SymptomsOn cPanel/WHM v132, the SSL Minimum Protocol version you switch to does not change after saving. CauseThis does not appear to be just a visual issue, as the value within /etc/dovecot/ssl.co...
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Dovecot/Solr fails after installing dovecot-solr on Almalinux 10
SymptomsWhen installing dovecot-solr on Almalinux 10 both Dovecot and Solr services fail. CauseThis appears to occur due to Almalinux not having the java version 11 which the Solr script is conf...