Ryland Robertson
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Articles
Recent activity by Ryland Robertson-
Subdomain doesn't resolve after adding it in cPanel when using remote nameservers
Symptoms A subdomain added to cPanel isn't resolving when its main domain uses remote nameservers. Description When a subdomain is created in cPanel, an A record is created in the domain's local ...
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Paper Lantern Deprecation and Removal Schedule
Question When will the cPanel Paper Lantern theme be removed from cPanel? Answer The Paper Lantern theme and all related styles were deprecated as of cPanel & WHM version 100 and fully removed in...
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Reverting CloudLinux EA packages to the cPanel-provided EA packages
Question How do you revert the CloudLinux EA packages to the cPanel-provided EA packages after uninstalling CloudLinux? Answer You will want to run the following commands: cd /scripts wget https:...
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How can I upgrade pip for my application's virtual environment?
Question How can I upgrade pip for my application's virtual environment? Answer When editing an application via CloudLinux's Setup Python App module the command to enter the application's virtual...
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How do I uninstall WP Toolkit?
QuestionHow do I uninstall WP Toolkit? AnswerWarning: Uninstalling the WP Toolkit will result in the WordPress admin panel logins being lost for the WP Toolkit. In order to be able to log in again ...
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How do I convert a WHM user’s access hash to an API token?
Question How do I convert a WHM user’s access hash to an API token? Answer The /usr/local/cpanel/scripts/convert_accesshash_to_token script can be used to convert a WHM user’s access hash to an A...
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Why do I receive "Vhost belongs to nobody" when running the AutoSSL queue?
Question Why do I receive Vhost "example.com" belongs to “nobody” when running the AutoSSL queue? Answer Check to ensure that the domain exists within the /etc/userdomains file.
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Where can the cPHulk Brute Force Protection logs be found?
Question Where can the cPHulk Brute Force Protection logs be found? Answer cPHulk stores its logs in the following files: /usr/local/cpanel/logs/cphulkd.log /usr/local/cpanel/logs/cphulkd_err...
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libpng warning: Interlace handling should be turned on when using png_read_image
Question Why do I receive the following error when running /usr/local/cpanel/bin/sprite_generator --verbose? libpng warning: Interlace handling should be turned on when using png_read_image A...
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find_outdated_services and needs-restarting-cpanel scripts report Yum errors
Question Why am I receiving errors when running the find_outdated_services and needs-restarting-cpanel scripts? Answer This issue can be caused by your yum repositories. Check to ensure that ...