shanjie
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Activity overview
Latest activity by shanjie-
shanjie commented,
99.99 % php-cgi /home/user/public_html/index.php 99.99 % lsphp /home/user/public_html/index.php Suggests only the website or index file causing the issue but if needed a detailed troubleshooting ...
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shanjie created a post,
Server experiencing high IO
How can I find out which services (Web, IMAP, POP3 that contributing to the high IO). I tried iotop, and it will show long list of:- 99.99 % php-cgi /home/user/public_html/index.php 99.99 % lsphp ...
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shanjie commented,
ignore please
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shanjie commented,
Try this grep "delete_pop" /usr/local/cpanel/logs/access_log Will returns all deleted email accounts with user name and IP Hi, it only return with the IP and the cPanel user name. It wont show the...
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shanjie created a post,
Invitee is not visible on iOS
I have configured the CalDAV on my iPhone. However, the Invitee is not available. I can see the Invitee are available under iCloud & Gmail account.
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shanjie commented,
Hello, Can you verify if this happens on cPanel version 66.0.24 or newer? It's possible this is related to the following case: Fixed case CPANEL-15877: Ensure accounts with missing userdata can b...
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shanjie commented,
Hello, Can you let us know the full output from /usr/local/cpanel/logs/error_log when this happens? Also, is this happening for any account that you attempt to terminate, or is the issue isolated ...
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shanjie commented,
Are you trying to Terminate account from WHM or some other billing software ( WHMCS) ? Terminate acc from WHM
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shanjie created a post,
Error while terminating an account
API failure: Can't use string ("1454518139") as a HASH ref while "strict refs" in use at /usr/local/cpanel/Cpanel/Session.pm line 190.