jndawson
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Recent activity by jndawson-
cpanel.* and webmail.* subdomains assigned to every account
This is a weird situation (yes, another one). We have a server that we absorbed from another hosting company. At some point in their past history, they assigned the aliases cpanel.* and webmail.* ...
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domain not being added to httpd.conf
A customer has an 'under construction' site that seems to want to display another website. We looked into httpd.conf and discovered the small, one page, website isn't in httpd.conf, and a previous ...
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Existing database user can't be found
Our customer, on his dedicated cPanel server, decided to manage databases and somehow screwed things up. He dropped in a database and used a combination of phpmyadmin and cli, and eventually whm to...
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MariaDB upgrade fails
We have a weird situation. Customer's whm/cpanel server crashes due to hardware failure. Can't recover boot partition, so we spin up another vm and restore accounts/system files from latest backup...
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Email .sig size limits
Here's what might seem like a minor issue, but we have a customer who is rather upset. It seems he wants to create a signature using webmail, but can't believe he's getting an error message limitin...
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Backup meta files appeared after latest upgrade to v.66
We backup all of our servers to a remote server - it works great. Yesterday, after we upgraded to v.66 the day before, we noticed our nightly backups included some changes. Rather than store all fi...
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SecConnEngine - why is default off?
We come back to this question every once in awhile and never find an answer. The WHM default for the mod_sec setting SecConnEngine is 'Do not process the rules'. There is practically nothing avail...
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Deleting /usr/local/apache.ea3/ after upgrade to EA4
Are there any issues deleting the /usr/local/apache.ea3/ directory after upgrading to EA4? We successfully upgraded several months ago and want to clear out the 11.5G taking up space. Can't seem t...
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DNSOnly has no 'System Reboot' menu
This is a minor issue, but we were wondering why the DNSOnly package doesn't have a 'System Reboot' function in the WHM menu. Obviously, we can do so via CLI, and also Webmin, but it just seemed od...
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Backup to remote has auth issues
We decided to set up a remote server for backups rather than store them on the local server. The backup server has Proftpd running and the backup user (backup) is set up and accessible using FileZ...