Symptoms
When attempting to access phpMyAdmin, you receive an error similar to the following.
[2023-04-05 18:32:19 +0800] info [whostmgrd] Internal Server Error: "GET /cpsess2141646598/cgi/softaculous/index.php HTTP/1.1" 500 Could not locate a working php-cgi
Description
This issue occurs when the cpanel-php
package is missing and needs to be installed.
Workaround
- Access the server's command line as the 'root' user via SSH or "Terminal" in WHM.
- Run the
check_cpanel_pkgs/code
script./usr/local/cpanel/scripts/check_cpanel_pkgs --fix
Additional resources
How do I check for missing and/or altered cPanel rpm/deb packages?
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