Symptoms
An automatic cPanel update resulted in the following warning, where 11.xxx is the next major version of cPanel & WHM. For example, 11.108.
W NOTE: A system upgrade was not possible due to the following blockers:
W [INFO] - Upgrade to the next 11.xxx build is blocked in order to gradually distribute
upgrades over multiple days. If you wish to upgrade now, you can do so by executing
‘/usr/local/cpanel/scripts/upcp --force’ via SSH or ‘WHM → Home → Server Configuration → Terminal’
Description
If the RELEASE
or STABLE
tier was selected in "Update Preferences," updates to the next major version of cPanel & WHM will not always occur automatically. The system will apply a delay of several business days before the automatic update to the next major version of cPanel & WHM executes. The system randomly selects the length of the delay. This delay is not applied if the EDGE
, CURRENT
, or LTS
tier was selected.
To determine the length of the delay or when automatic updates will resume, you can check the modify time, or 'mtime' of the /var/cpanel/upgrade_deferred
file by running the following command from the command line as the 'root' user.
stat -c %y /var/cpanel/upgrade_deferred
Workaround
- Access the server's command line as the 'root' user via SSH or "Terminal" in WHM.
- Run the following command.
/usr/local/cpanel/scripts/upcp --force
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