How can I retain an account's DNS zone(s) when terminating the account? – cPanel

Question

How can I retain an account's DNS zone(s) when terminating the account?

Answer

When transferring an account to another server that uses the same DNS cluster members, the DNS zones are removed when terminating the account on the source server, and they will also be removed from the DNS cluster members on the destination server.

WHM

Log into WHM.
Navigate to Home / Account Functions / Terminate Accounts.
When selecting an account to terminate, check the 'Keep DNS Zone' box as seen in the image below

Command-line

When using command-line to terminate an account via the removeacct script as root, use the --keepdns flag to retain the account's DNS zone:

# /usr/local/cpanel/scripts/removeacct $USER --keepdns

Note: Replace $USER with the username of the cPanel account you are terminating

Question

Answer

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