What is changing?
On February 17, 2026, the sign-on provider for WebPros Account was changed for all existing and new accounts.
During migration, multi-factor authentication (MFA) was disabled for accounts having it enabled, as it is technically not possible to transfer MFA secret keys.
Why is WebPros making this change?
Switching to a new sign-on provider will give us greater flexibility, allowing us to implement enhancements more efficiently, improve reliability and security, and deliver a smoother, more seamless user experience overall.
What do I need to do?
- If your account does not have MFA enabled, no action is required.
- If your account has MFA enabled, upon your first login attempt, you will receive an email containing a one-time password that must be used to complete the login process. Afterward, MFA should be re-enabled by following the instructions provided in the corresponding notification.
If you experience issues accessing your WebPros account, submit a request with us. Learn how to submit a request with WebPros Account Support.
Comments
1 comment
Thanks for the clear explanation. The MFA part is especially useful to know, since disabling it during the migration could easily catch users off guard. It’s good that the one-time password and re-enabling instructions are explained clearly. Overall, the steps seem straightforward for existing WebPros Account users.
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