What is changing?
On February 17, 2026 sign-on provider for WebPros Account was changed for all existing and new accounts.
During migration multi-factor authentication (MFA) got disabled for accounts having it enabled as it is technically not possible to transfer MFA secret keys.
Why is WebPros making this change?
Switching to a new sign-on provider will give us greater flexibility allowing us to implement enhancements more efficiently, improve reliability and security, and deliver a smoother, more seamless user experience overall.
What do I need to do?
- If your account does not have MFA enabled no action is required.
- If your account have MFA enabled, upon your first login attempt, you will receive an email containing a one-time password that must be used to complete the login process. Afterward, MFA should be re-enabled by following the instructions provided in the corresponding notification.
If you experience issues accessing your WebPros account, submit a request with us following instructions from this article.
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