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Site Publisher will not publish sites

Jefferson Sherlin
  • Updated

Symptoms

When attempting to publish a site with Site Publisher in cPanel, you encounter a message similar to one of the following.

Cannot read properties of undefined (reading 'track')
A problem has occurred: window.mixpanel is undefined

 

Description

This issue occurs when the cpanel-analytics package has been removed. This package provides "Configure Analytics," which is mandatory for all servers.

 

Workaround

  1. Access the server's command line as the 'root' user via SSH or "Terminal" in WHM.
  2. Install the cpanel-analytics package.
    • CentOS 7, CloudLinux 6/7 
      yum install cpanel-analytics
    • CloudLinux 8/9, AlmaLinux 8/9, Rocly Linux 8/9 
      dnf install cpanel-analytics
    • Ubuntu 20.04
      apt install cpanel-analytics

 

Additional resources

Configure cPanel Analytics

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