Symptoms
WHM fails to load properly and appears with the following message:
plugin error - Analytics: plugin not found
Description
This error occurs when the cpanel-analytics plugin is outdated or missing completely. In some cases, updates may be failing due to a failed repository such as FleetSSL.
We've opened an internal case for our development team to investigate this further. For reference, the case number is CPANEL-44105. Follow this article to receive an email notification when a solution is published in the product.
Workaround
- Remove the cpanel-analytics RPM:
On AlmaLinux, RockyLinux, or CloudLinux:
rpm -e --nodeps --justdb cpanel-analytics
On Ubuntu:
apt purge cpanel-analytics
- Reinstall the cpanel-analytics RPM:
On AlmaLinux, RockyLinux, or CloudLinux:
yum --disablerepo="*" --enablerepo="cpanel-plugins" install cpanel-analytics
On Ubuntu:
apt-get install cpanel-analytics