Symptoms
When attempting to install cPanel, it may fail with the following error:
CONFIG_TEXT: (FATAL): The background process “EA4 Install” failed with a fatal error: The subprocess reported error number 1 when it ended.
Cause
This can occur when there is a temporary issue installing EasyApache 4. The cpanel-install.log should have more information on the error that occurred.
Resolution
Install the default profile with the following command
# /usr/local/bin/ea_install_profile --install /etc/cpanel/ea4//profiles/cpanel/default.json
Then ensure all packages are installed using the following command:
# /scripts/check_cpanel_pkgs
Lastly, run upcp to ensure all the latest updates are applied:
# /scripts/upcp
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