Symptoms
The Apache domlogs do not show the remote client IP, and only the proxy IP, after the 2025 June 4 EasyApache update.
Description
The update ZC-12837: Create Cloudflare mod_remoteip configuration creates the /etc/apache2/conf.d/includes/cloudflare.conf file which can take precedence over a manually defined RemoteIPHeader directive in /etc/apache2/conf.modules.d/370_mod_remoteip.conf, preventing the defined header from being used to determine the remote client IP. For example CF-Connecting-IP will be used instead of X-Forwarded-For.
We've opened an internal case for our development team to investigate this further. For reference, the case number is CPANEL-48150. Follow this article to receive an email notification when a solution is published in the product.
Workaround
If you do not want to use Cloudflare, run the following commands to create a touch file, rebuild, and restart Apache:
touch /var/cpanel/no_apache_cloudflare
/usr/local/cpanel/scripts/rebuildhttpdconf
/usr/local/cpanel/scripts/restartsrv_httpd
This will disable the cloudflare.conf file from being used, leaving the RemoteIPHeader in place.
Comments
1 comment
Update: We would like to thank you for your interest in this article/case and encourage your submissions as they are valuable to the ever-expanding development of cPanel & WHM. At this time, this particular issue has not been selected for action from our Development Team, as it may require more development resources than we can allot, or alters the direction cPanel envisions for the product. Submissions persist in our Issue Tracking System in the event the impact of the related issue grows or product direction changes. If you feel that this defect requires direct action, we strongly encourage you to submit a Feature Request to allow the cPanel Community to vote and support your cause.
Thank you again for helping us make cPanel & WHM the hosting platform of choice.
Article is closed for comments.