Symptoms
Clicking the login link returns the following error.
There has been an error. Please close the page and try again
Description
A recent update to the Redis Object Cache plugin causes an intermittent problem when logging in from the login link in WP Toolkit.
The WPTK team is investigating this problem. For reference, the case number is WPX-8801. Follow this article to receive an email notification when a solution is published in the product.
Workaround
Disabling and re-enabling the Redis Object Cache plugin will make the problem go away.
- Navigate to "WHM / WP Toolkit / Plugins tab"
- Click the checkbox on "Redis Object Cache 2.6.5"
- Then click deactivate,
- After completion, click activate to reactivate
Running "wp cache flush" will also make the problem go away.
wp cache flush
Comments
1 comment
Update: WPX-8801 is solved in the following WP Squared version(s) and newer:
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